Kiluth Terms and Conditions

Last updated: 11 November 2026

These Terms and Conditions apply to every project Kiluth LTD. (“Kiluth”, “we”) does for a client (“you”). Your proposal and contract refer to them. If your signed contract says something different from these Terms, your contract wins.

1. Payment before work

1. Before we prepare a detailed breakdown and proposal, you pay a scoping fee.
2. Project work starts only after the deposit has reached us.
3. Further payments, such as milestone and final payments, fall due as your contract sets out.
4. There is no grace period. A late payment stays due, and it does not stop being due because time has passed.
5. Work that depends on a payment does not start, or stops, until that payment has reached us.

2. Changes after sign-off

Once you have signed off on something, such as the scope, a design or a build, any change to it is a change request. A change request is paid work, unless we agree in writing to waive its fee. We start it only after you approve it in writing and any payment due has reached us.

3. Warranty and maintenance

1. Every system we build has a 3-month warranty, starting on the day it goes live.
2. During the warranty, we fix bugs at no extra charge, with no limit on how many.
3. The warranty covers bug fixes only. It does not cover change requests.
4. After the warranty, bug fixes are covered by a maintenance agreement, which you can buy from the start of the project until the warranty ends. Without one, our work on the system ends with the warranty.

4. Ownership of the work

Who owns the work we make for you, and from when, is set in your contract.

5. Limit of liability

Kiluth’s total liability to you for a project is limited to the fees you paid for that project. We are not liable for indirect losses or lost profit.

6. Governing law

These Terms follow the laws of Thailand.

7. Contact

Questions about these Terms: hello@kiluth.com.